Claim Procedures

• COMPASS
• ISO Med
• VOYAGER
• World

COMPASS

In the event of Sickness or Injury, you should report to the Student Health Service, if available, or the nearest physician or hospital. Persons insured under this plan may choose to be treated within or outside of the Beech Street Network. Reimbursement rates will vary according to the source of care as described under the Summary Schedule of Benefits.

Please mail the completed claim form and accompanying documentation to:
claims administrator, Administrative Concepts, Inc.,
994 Old Eagle School Road Suite 1005,
Wayne, PA 19087.

The completed claim form, all itemized bills, statements and receipts must be sent to the claims administrator no more than 90 days after a covered loss occurs or end, or as soon after that as is reasonably possible.

Should it become necessary to check upon the status of your filed claim, you may call the claims administrator at (888) 293-9229 between 9:00 A.M. and 5:00 P.M. Monday through Friday or e-mail to aciclaims@visit-aci.com

On line claims status via the internet is available 24 hours a day at www.visit-aci.com.

ISO Med

In the event of Sickness or Injury, you should report to the Student Health Service, if available, or the nearest physician or hospital. If the Student Health Service is not available, contact Beech Street PPO Network for a participating doctor at (800) 432-1776 or www.beechstreet.com.

Present your insurance ID card to the PPO Provider and follow their instructions. The completed claim form, all itemized bills, statements and receipts must be sent to the claims administrator no more than 90 days after a covered loss occurs or end, or as soon after that as is reasonably possible.

Please mail the completed claim form and accompanying documentation to:
claims administrator, Administrative Concepts, Inc.,
994 Old Eagle School Road, Suite 1005,
Wayne, PA 19087.

Should it become necessary to check upon the status of your filed claim, you may call the claims administrator at (888) 293-9229 between 9:00 A.M. and 5:00 P.M. Monday through Friday or e-mail to aciclaims@visit-aci.com.

On line claims status via the internet is available 24 hours a day at www.visit-aci.com.

VOYAGER

In the event of Sickness or Injury, you should report to the nearest physician or hospital. Person insured under this plan may choose to be treated within or outside the Beech Street Network. Reimbursement rates will vary according to the source of care as described under the Summary Schedule of Benefits.

Please mail the completed claim form and accompanying documentation to:
claims administrator, Administrative Concepts, Inc.,
994 Old Eagle School Road Suite 1005,
Wayne, PA 19087.

The completed claim form, all itemized bills, statements and receipts must be sent to the claims administrator no more than 90 days after a covered loss occurs or end, or as soon after that as is reasonably possible.

Should it become necessary to check upon the status of your filed claim, you may call the claims administrator at (888) 293-9229 between 9:00 A.M. and 5:00 P.M. Monday through Friday or e-mail at aciclaims@visit-aci.com.

On line claims status via the internet is available 24 hours a day at www.visit-aci.com.

World

In the event of Sickness or Injury, you should report to the nearest physician or hospital. If you need assistance with finding a provider contact AIG Assist®. From U.S. or Canada (800) 626.2427 International (01-713) 267-2525. Contact ISO for a claim form or download here.

Please mail the completed claim form and accompanying documentation to:
Administrative Concepts, Inc.
994 Old Eagle School Road, Suite 1005
Wayne, PA 19087

The completed claim form, all itemized bills, statements and receipts must be sent to the claims administrator no more than 90 days after a covered loss occurs or end, or as soon after that as is reasonably possible.
Should it become necessary to check upon the status of your filed claim, you may call the claims administrator at (888) 293-9229 between 9:00 A.M. and 5:00 P.M. Eastern Standard Time. Monday through Friday or e-mail at: aciclaims@visit-aci.com.

On line claims status via the internet is available 24 hours a day at: www.visit-aci.com.