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Our Customer Care unit is standing by to serve you. Office hours are Monday to Friday, 9 AM to 6 PM EST
ISO
150 West 30th Street, Suite 1101
New York, NY 10001
 
Phone:
(800) 244-1180
Fax:
(212) 262-8920
ISO
150 West 30th Street, Suite 1101
New York, NY 10001
Office hours are Monday to Friday, 9 AM to 6 PM EST
Phones

Toll free:

(800) 244-1180

Toll free phone

(800) 244-1180

General phone

(212) 262-8922

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E-mail subjects

Testimonials

School advisors
Susanna P.
University of South Florida, Tampa, FL
Thank you for continuing to help our students with those 2 great ISO policies and still helping us with our mandates for effective dates.
Shonna B.
Gonzaga University, Spokane, WA
Thank you for your concern, and for your efforts for these unique students. Blessings on your day.
Lauren D.
University of South Florida, Tampa, FL
You are always accommodating and helpful. I know Susanna said thank you from all of us, but I appreciate you taking a look at difficult cases.
Casey J.
University of Central Arkansas, Conway, AR
Thank you so much. I appreciate that you contacted student. You have been very helpful and your customer service is great.
Erin G.
Northern State University, South Dakota, SD
Thank you for your help yesterday for one of our international students. He wrote a very nice note saying he solved the problem with your advice.
David L.
Intensive English Program, Boise State University, ID
Thank you so much for getting this to us so quickly. As always you guys are fantastic to work with.
Katie R.
Purchasing Coordinator, Institute of Northern Engineering, University of Alaska Fairbanks, AK
Thank you! ISO has done a great job of taking care of our request and we really appreciate the time and effort that everyone's put into it.
Nova H.
Sumitomo Corporation of America, TX
Thanks you so much!! You guys always give me outstanding service. Have a great day!
Jackie G.
Primary Eye Care Manager, Belize Council For the Visually Impaired, Belize
Thanks I received all I asked for. It was nice doing business with you all.
Christoph E., Ph.D.
Department of Pharmaceutical Sciences, College of Pharmacy, University of Hawaii, Hilo, HI
Thank you very much. That was excellent service
Steve L.
Coordinator, China Exchange Program, Brookline, MA
This concludes our annual exchange program and this year's policies with ISO and I can only say that the service and attention we've received from ISO have been excellent - thank you!
Linda K.
Director, Int'l Student Services, Edinboro University of PA, Edinboro, PA
The report you provided is very informative and appreciated.  And I definitely want to utilize your support with reminding students to renew in conjunction with our established time lines.
Elaine L.
Cardiology Program Coordinator, Cedars-Sinai Medical Center/Heart Institute, Los Angeles, CA
Thank you very much for your prompt service and attention. 
Stephanie L.
Exchange Coordinator, Departamento de Programas Internacionales, Universidad Nebrija, Madrid, Spain
Thank you! You are proof that good customer service still exists :)
Changping T.
Chinese Director of CIWA, Seattle Public Schools, ChiefSealth International High School, Seattle, WA
Thank you so much for your quick response. I got your invoice PDF. I am determined to buy my medical insurance in your company next year. I love your service
Kathy T.
Office of International & Exchange Programs, University of Hawaii, Manoa, HI
Thank you so much for all that you and your staff do for us. We truly appreciate all the help you have provided to our scholars. It makes our work a lot easier and not to mention saves the scholars a lot of money…
Maribel M.
Acting Director, Office of International Students and Scholar Services, The City College of NY, New York, NY
Thank you so much for taking the time to participate in our health information mini session. You gave an excellent presentation. I look forward to working with you again.
Tim J.
Pediatrics – WUSM, Special Projects Administrator, Washington University In St. Louis, MO
Wow – ISO has it going on! Very good service! You are wonderful Angelina.
Marie B.
Graduate Program Administrator, Johns Hopkins University School of Nursing, Baltimore, MD
Thanks… I appreciate the prompt response!
Giovanni G., PhD, CRCH
University of Hawaii, Honolulu, HI
Thank you very much for the prompt reply and for sending the additional card.
Patricia S.
Program Coordinator, Education Abroad, University of South Florida, Tampa, FL
Thank you so much for your time in processing these new applications for ISO. Once again, you have greatly helped our international students have the best experience possible as they settle into their exchange program with us.
Marcy B.
Admissions Assistant, Bakersfield Christian High School, Bakersfield, CA
Thank you for your time and energy in getting this brochure out to me. It is greatly appreciated.
LuAnn L.
International Coordinator, Global Perspectives for Youth, Eugene, OR
I really appreciate your kind help to me. I look forward to doing more business with your company in the future!
Rachel O.
Director of Student Health Services, University of South Dakota, Vermillion, SD
Your seriously the best! All good information! Thank you.
What students are saying about ISO
Mayra M.
Penn State University, State College, PA
Thank you so much for the great customer service. You made a very stressful situation very simple.
Daniela R.
Broward College, Weston, FL
Thank you so much. As always, your service to the customers is amazing. You answer very quickly, and always satisfy the client.
Chumeng Z.
University of Rochester, Rochester, NY
Thanks for all your help. My school, University of Rochester, has informed me that my waiver was accepted. Your service is really considerable.
Wenbo Z.
Stanford University, Stanford, CA
Thank you indeed. Your email really helped me a lot. All problems have been solved. Have a nice day!
Gilmnaur R.
University of Tennessee Memphis, Memphis, TN
Thank you very much. Your help is much appreciated. This is the reason I like ISOA and want to stick with it.
Priw-prae L.
College of New Jersey, Ewing, NJ
Wow! A thank you for such prompted and quick reply. I really appreciate it.
Krishna Y.
National University, Clarksburg, MD
Thank you so much guys. My university insurance bill was waived. I really appreciate it. Customer service was too good. I'm going to inform my friends too regarding this plan and for sure you are going to get more students from my University.
Cassio F.
Saint Louis University, Saint Louis, MO
You're the best insurance organization ever!!! Thank you so much!!
He X.
Indiana University Bloomington, Bloomington, IN
Thank you very much for your help. I really appreciate it. The customer service of ISO is beyond expectation.
Wentao Z.
National Cancer Institute, Bethesda, MD
Your kind help is highly appreciated. ISO is worthy of the name and I will support it all the time.
Richard J.
University of Memphis, Memphis, TN
Many thanks for that! I was in fact just checking with the school if they did need it, rather than pester you unnecessarily, but I appreciate you being proactive on it! Once again, I will certainly recommend you to anyone looking for insurance.
Monique C.
University of North Florida, Jacksonville, FL
Thank you! I will definitely recommend this insurance for my friends! No headache, just how I wanted! Have a good day and thanks again for you fast service!
Juan Q.
University of Hawaii Manoa, Honolulu, HI
Thank you so much. Actually, I always recommended ISO to my friends when they asked me insurance question.
Yang L.
University of Pennsylvania, Philadelphia, PA
Thank you so much for helping me with the questions! I really appreciate it.
Anqi S.
University of California, Berkeley, CA:
Thank you sooooo much!!! I was quite surprised when I saw this email because I never expected ISO can solve this problem so quickly. Thanks again for your nice help!
Nishma P.
University of Texas at San Antonio, TX:
Thank you so much! I highly appreciate your prompt and detailed reply!
Anqi S.
University of California, Berkeley, CA
Thank you sooooo much!!! I was quite surprised when I saw this email because I never expected ISO can solve this problem so quickly. Thanks again for your nice help!
Nishma P.
University of Texas at San Antonio, TX
Thank you so much! I highly appreciate your prompt and detailed reply! 
Xu H.
CA State University LA, CA
Thanks a lot for your hard work and being so efficient! You guys will definitely be the one for my future insurance or anyone in my family.
Nhien T.
Virginia Tech University, VA
Thank you so much for the document. This is so fast! I cannot ask for a better service!
Ronaine M.
Broward College, FL
I just want to say thank you for faxing the health insurance form to my school. It was accepted and I was approved to register for classes. As this is my final semester, I also want to say thank you for extending your services to me during my time at Broward College. I wish for the continued success of ISOA and will recommend you highly to any other international student that is seeking affordable insurance coverage.
Daodao W.
University of Rochester, NY
My waiver request has been approved, finally! Thank you very much for your sincere help during the process.
Huong H.
University of Texas – Arlington, TX
Thank you so much for your caring about my case. I appreciate how your customer service works.
Na Z.
University of Texas – Dallas, TX
Your work is so efficient! I appreciate your help. Thank you so much.
Mohammad S.
College of Lake County, IL
I really noticed the amazing customer service and I am looking forward to continue my health insurance plan with ISO and I am recommending ISO for my friends.
Pablo de S.
University of North Florida, FL
Thank you very much for your help, I am glad that everything is set up. I really appreciate your prompt reply.
Mizuki S.
City College of San Francisco, CA
Thank you very much for understanding the school policy and processing the refund. I greatly appreciate your help and time.
Ana Penedo M.
International Disney College Program through Central Michigan University, MI
Ok, thank you so much for your help A.J! it's the most helpful information anyone has given me ever since I started contacting you guys for this issue. I appreciate it.
Sergio P.
Brigham Young University, UT
Thanks a lot. I knew I could trust my friends to you.
Simarjeet K.
California State University - East Bay, CA
Thank you so much for your quick service. It made my life easier
Trung N.
California State University - East Bay, CA
Thank you so much! This has helped me a lot. I will continue buying insurance from you more in the future. Thanks again!
Mehran M.
University of Utah, SLC, UT
A million thanks. Best service ever, thanks.
Fang W.
College of Lake County, Grayslake, IL
Thank you very much, ISO service is very good.
Tejas K.
University of Texas, Dallas, TX
I really appreciate the service you have provided on my short e-mail. I am thankful to you.
Minh N.
University of Texas, Dallas, TX
Thank you so much for your quick and efficient service!
Salman A.
University of Texas, Arlington, TX
Thank you for your super quick response. I appreciate it.
Dai Z.
Fordham University, New York, NY
ISO paid $2,000 for my friend's visit to emergency room. Totally worth the $29/month cost. Thx! (published on our Facebook wall)
Nadia A.
Glendale Community College, Claremont, CA
Thanks a lot. That was fast!
Pallavi N.
University of Texas, Arlington, TX
Thanks ISO! I really appreciate the quick turn around on my request. Also, my sincere thanks for the continued support in resolving my queries.
Luciana M.
New York Film Academy - Universal Studios, Los Angeles, CA
Thank you so much for your support and I'm really glad I chose the proper Health Insurance service.
Thien N.
Sacramento City College, Sacramento, CA
I'm so appreciating what you did...Thank you very much!!!
Cindy L.B.
 Boston University, Boston, MA
Many thanks for this useful and quick answer.
Kunal C.
Northeastern University, Cambridge, MA
That helps. I will take the attached document to the visa consulate and it should be all set. Thanks again for all the help provided.
Monica Fernandez V.
Fashion Institute of Design Merchandising, Los Angeles, CA
You guys are so efficient. I love being help by you. Merry Xmas!.
Christian N.
Miami University, Oxford, OH
Thank you very much for your help and for your answers to my questions! Best regards!
Wei Min W.
University of Washington, Tacoma, WA
Very thanks for your reply, you are so friendly! Thank you and Merry Christmas to you!
Bin W.
Washington University, St. Louis, MO
Thanks very much for your reminder. I really appreciate what your insurance has done for me in the past one year and I will recommend your ISO insurance plan to other friends.
Asuka E/
University of Hawaii, Manoa, HI
Thank you so much, I got the approval this early morning!
Zvonko C.
Virginia Polytechnic Institute & State University, Blacksburg, VA
I just got the notification that the insurance form got to my school. Thank you for helping me with all the process
Lei W.
Michigan State University, East Lansing, MI
Thanks a lot for your help! Really appreciate it.
Olga Elena V.
University of Santa Monica, Los Angeles, CA
Thanks a lot, I did contact the... Thank you for your good service.
Sagar S.
New York University, New York, NY
Thanks a lot for your help! Really appreciate it.
Lingzhao W.
Indiana University, Bloomington, IN
I have already waived out the automatic/mandatory insurance plan in university.  Thank you so much for helping me so quickly! I appreciate.
Apoorva V.
Pennsylvania State University, State College, PA
Thank you so much for the prompt response.
XueJie S.
Pennsylvania State University, State College, PA
Thank you for the prompt reply. I appreciate your help.
Hongsheng L.
University of Texas, Arlington, TX
Thanks very much for your help. I have got the confirmation email and found that insurance dates were correct. I appreciate your time very much. Best wishes.
Lin R.
University of Central Florida, Orlando, FL
Thank you! Appreciate it! You guys have great customer service! I'll definitely recommend you!
Xiaochen Z.
Washington University, St. Louis, MO
Thank you very much for your help. The PDF confirmation letter is exactly what I need to show to my school. I really appreciate your help.
David V.
 Worcester Polytechnic Institute, Worcester, MA
I sent you a request for changing the date of coverage of my ISO insurance. I made that change today and I just wanted to thank you for the help you gave me because I was in a really big trouble yesterday. Thanks again for your help and the attitude you had with me.
Dawei H.
Denver, CO
Thanks for your professional answers, which we really appreciated.  We were planning to pursue other insurance plans if our confusion could not get cleared. However, you changed our mind with your patient answers and advice. We are looking forward to having a long-term relationship with ISO health insurance now.
Jordi B.
Baltimore, MD
Thanks so much for the info. My most sincere congratulations for your customer online service: kind, efficient and fast!
Marc J.
NY Botanical Garden, New York, NY
Thanks a lot. I really have to say that your customer service is very efficient and I'm always well treated. I appreciate your services a lot!
Francois G.C.
Emory University, Atlanta, GA
Thanks a lot for your quick answers. Excellent customer service! I really appreciate that.
Harshita B.
Northeastern University, Boston, MA
Thank you so much for the quick response. You have been cordial and the assistance you provided was gratifying.
Lin Y.
Hawaii Pacific University, Honolulu, HI
You guys work sooooo fast, thank you.
Yuping H.
Washington University In St. Louis, MO
I really appreciate what you did for me and I'm very satisfied with your service. I think I'll definitely choose your company's insurance whenever I need  in future.
Cun Z.
Washington University In St. Louis, MO
Thanks very much for your reply and kind explanation.
Xiaoyang Z.
Florida International University, Miami, FL
Thank you so much! I would not survive without your great help! Greatly appreciated!!!
Lukasz W. N.
St. Lawrence University, Canton, NY
Thank you very much... I have checked your web-page; your company has a very good deal to students like me.
Sandra L.
Brooklyn College, Brooklyn, NY
Yes, I believe I have all the information that I need. I will buy my insurance as soon as possible, If I have problems I will ask for your help. You are so kind, thank you for your help.
Blake S.
Iowa Wesleyan College, Mount Pleasant, IA
Thank you for your quick response.
Lais D.
Washtenaw Community College, An Arbor, MI
Thanks for calling me and providing a prompt service.
Dr. Surajit G.
University of Central Florida, Orlando, FL
Thank you very much for your quick response.
Ismail H.
University of Iowa, Iowa City, IA
Thank you, I've managed to renew my policy. Excellent work on the quick reply.
Shuo L.
University of Michigan, Ann Arbor, MI
Really thanks for your help and detailed explanation. Really appreciate your attitude and great help.
Wenlong H.
University of Idaho, Moscow, ID
Thank you so much, you guys are so efficient and helpful for me. I would like introduce my friends to buy your insurance as well.
Igor N.
University of Hawaii, Manoa, HI
Thank you very much for your timely response. I'll be glad to continue our cooperation after December and am definitely going to recommend your organization to all my international friends-students.
Bahar A.
University of Texas, Dallas, TX
Thank you very much for this service. I just applied for my waiver at my school. I really do like working with you, because you all always are responsive and helpful!
Sumit L.
Idaho State University, Pocatello, ID
Thanks a ton! I am impressed by such an expedited response. keep it up.
Valeria A.
University of New Orleans, LA
Thank you for answering back really fast, I appreciate your efficiency. I already bought the ISO MED 2 for this semester, so you can send the proper paperwork that I linked to the university.
Panoat C.
University of Florida, Gainesville, FL
Thank you for such a prompt response from you even though it's already pass your closing time (6pm EST). I'll definitely buy your plan if UF stops providing me the assistantship. Your plan's coverage is much better and the price is cheaper. Thank you for such a great customer support.
Shu Han W.
Massachusetts Institute of Technology, Boston, MA
Thank you very much for the wonderful service and timeliness.
David A.
University of South Florida, Jacksonville, FL
Thank you for your prompt response. Satisfied customer!
Qian S.
University of Iowa, Iowa City, IA
Thank you very much for your help and for your high efficient work.
Aueychai P. (Parent)
Exton, PA
Thank you for your reply. I just completed purchasing ISO Med 1 for my son. Your team members are very kind, polite and helpful, I must say. I also impress with your speed of response. I will surely recommend to my friend.
Umit B.
Virginia Polytechnic Institute & State University, Blacksburg, VA
I didn't expect this to be so fast. Thank you very much.