We have appointed HealthSmart to administer our insurance plans and handle our claims. The company helps in achieving and maintaining maximum control over the cost of health care. HealthSmart will help you get the benefits you deserve at low negotiated rates, according to your insurance plan. The company offers 24/7 online claims status report and multilingual representatives dedicated to the international student special needs.
Present your Insurance ID card (which can also be found in your confirmation email or in your isoa.org account) to the doctor or hospital receptionist.
Ask the doctor, clinic or hospital to file a claim form on your behalf.
Fill out the Claim Form and mail the completed form, including all itemized bills, statements and receipts, to our claims administrator, HealthSmart. Please do so as soon as possible, but no more than 90 days after the medical event. The Company maintains its right to investigate and verify that the eligibility requirements have been met for claims processing purposes.
Please mail the completed claim form and documentation to:
HealthSmart, 3320 West Market Street, Suite 100, Fairlawn, OH 44333
If you are traveling outside the U.S. and need assistance in case of sickness or injury, please contact On Call:
U.S. or Canada: (800) 407-7307
International: +1 (603) 898-9159
Online claim status is available 24 hours a day at www.healthsmart.com