Ask doctor to file a claim
Provide your insurance ID card to them, claim information is on your card.
Get insurance IDClaims Process
ISO Claims department is ready to assist you with your claims
How to file a claim
Get all claim documents
If your doctor does not file claims, get all required documents.
Complete the claim form
Fill out the claim form according to instructions on the form.
Get claim form
Submit form & documents
File claim and required documents within 90 days.
Check claim status
Claims are normally processed within 10-20 business days. You will receive an Explanation of Benefits letter (EOB) from SISCO Benefits once the claim is processed.
Click on My claims section in your ISO account to check the claim status.
Please note: Your insurance company may investigate your claim, require additional information, and verify that eligibility requirement and other terms were met before paying claims.
Question about your claims?
Please contact SISCO Benefits
Phone
(833) 577-2586
Office hours
Monday to Thursday 8am – 8pm EST
Friday 8am – 6pm EST