Find Doctors & Hospitals

Find millions of doctors and hospitals in the Aetna PPO network nationwide.

What type of doctor should I choose?

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Student Health Center (SHC)

You should visit the Student Health Center first, it is more convenient and affordable.

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Doctor Office or Clinic

In case the Student Health Center is not available, schedule a doctor appointment.

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Urgent Care Center

For immediate treatment, visit an urgent care. No appointment required!

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Emergency Room (ER)

Use ER for life threatening conditions only. For less urgent cases, visit Urgent Care.

* Always visit a doctor from your network of doctors. This will save you money and effort.

DOs and DON’Ts

The right way to use your insurance

If doctor asks me:
What is your insurance company?

right My plan uses the Aetna PPO network.

wrong "I have ISO insurance." Doctor's office will not recognize ISO. They know the PPO network name.

If doctor asks me:
Where can I verify your eligibility?

right Have the doctors call our claims department, SISCO Benefits at (833) 577-2586.

wrong Do not call Aetna Health Insurance.

If doctor asks me:
Where should we send the claims?

right Claims should be sent to Aetna PPO, PO Box 981543 El Paso, TX 79998.

wrong Do not send claims to Sisco Benefits or ISO office.

If doctor asks me:
What is your insurance company?

right My plan uses the Aetna PPO network.

wrong "I have ISO insurance." Doctor office will not recognize ISO. They know the PPO network name.

If doctor asks me:
Where can I verify your eligibility?

right Have the doctors call our claims department, SISCO Benefits at (833) 577-2586.

wrong Do not call Aetna Health Insurance.

If doctor asks me:
Where should we send the claims?

right Claims should be sent to Aetna PPO, PO Box 981543 El Paso, TX 79998.

wrong Do not send claims to ISO office.

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