ISO Summer Webinar - Navigating the US Healthcare System

ISO Summer Webinar - Navigating the US Healthcare System

ISO Customer Care | Aug 05, 2025 ISO Related

On August 5th, our team at ISO hosted our second annual summer webinar “Navigating the U.S. Healthcare System as an International Student”.

At ISO, we understand how overwhelming US healthcare can be, so we established this webinar series to help answer questions for incoming students - as well as existing students, US visa holders and international student advisors.

During this year's presentation, we covered topics such as:

  • Key insurance terms (deductible, copay, coinsurance, etc.)
  • Types of providers
  • When to visit ER vs. Urgent Care
  • How to find in-network doctor
  • How to make doctor’s appointments
  • Steps to get prescription drugs
  • Claims process

We’re grateful to all who took the time to join us and hope the session gave you a clearer understanding of how to use your insurance and confidently access care in the U.S.

If you missed any part of the session or want to review it again, a full recording is now available here:



As the trusted leader in international student health insurance, ISO is proud to support over a million students at more than 2,300 U.S. institutions. We're aim to serve as a resource for students and find ways to make their U.S. journey as stress-free as possible.

If you're looking for similar resources, make sure to check out our blog page, ISO library (which includes helpful infographics and videos), and our FAQ page.

Thanks again for joining us — and we hope to see you at our next session!

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About ISO Student Health Insurance

Founded in 1958, ISO prides itself on being the leader in providing international students with affordable insurance plans. Administered by former and current international students, we are able to assist our member with multilingual customer service in Chinese, Hindi, Spanish, and more. ISO serves over 3,200 schools/colleges and more than 150,000 insured students every year.

For more information, please visit www.isoa.org and connect with us on Facebook, Instagram, WeChat, WhatsApp, and LinkedIn.

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