ISO Unlocked Is Here: Learn About Your Exclusive Member Discounts

ISO Customer Care | Jul 15, 2026 ISO Related

Being an ISO member just got a whole lot more rewarding. Student life in the U.S. is expensive. Rent, tuition, groceries, getting home for the holidays. Your budget is always working harder than you'd like.

That's why we built ISO Unlocked, a brand-new member benefits platform that comes included with your active ISO policy. No extra fees, no separate sign-up, no complicated setup. Just real discounts at brands you actually use.

Think of it as our way of saying thank you for being an ISO member. You are already covered. Now you are also saving.

What Exactly Is ISO Unlocked?

ISO Unlocked is your exclusive member discounts platform and available only to active ISO policyholders. It is not open to the general public and your policy is what unlocks it.

Inside you will find curated discounts across the categories that matter most to students:

Health and wellness: fitness apps, mental health tools, pharmacy savings, and more
Travel: discounts to help you get home, explore the U.S., or plan your next trip
Retail and everyday essentials: brands you are already shopping at, now with member pricing
Tech and subscriptions: tools and services to make student life a little easier

The ISO Unlocked program provides you access to deals with large name brands such as Amazon, Nike, Netflix, Apple and more. New deals are added regularly, so it is worth checking back often.

All You Need To Know About ISO Unlocked

How do you get access?

There is no account to create and no password to set up. We send a secure magic link directly to the email address on your ISO policy.

Here is how it works step by step:

Step 1: Check your inbox for an email from ISO with your secure access link.
Step 2: Click the link. No password required, no forms to fill out.
Step 3: Browse the catalog and start saving.

If the email is not in your inbox, check your spam folder first. Still nothing? Reach us at customercare@isoa.org or call (800) 244-1180 and we will sort it out.

Who can use ISO Unlocked?

ISO Unlocked is available to any active ISO policyholder.

Access is tied to your active policy. If your policy lapses, your ISO Unlocked access is temporarily paused. But your account is never deleted. The moment you reinstate your policy, everything is restored automatically using the same email address. Another reason to keep your coverage current.

Why did we build this?

ISO has always been about more than just insurance. We know the international student experience is challenging in ways that go beyond healthcare such as the cost of living when you are trying to build a new life in a new country.

ISO Unlocked is our way of putting something tangible back in your pocket. Real savings, real brands, real value every month.

How do I access ISO Unlocked?

Once your policy is active, you will receive an email with a secure link to access your ISO Unlocked account. Simply click the link, no password or account setup required. If you did not receive the email, check your spam folder first, then contact us at customercare@isoa.org to verify the email address on your policy.

Is there a cost to join?

No. ISO Unlocked is included as part of your active ISO policy. There are no fees, no points to purchase, and no hidden charges. Your membership benefit is funded by ISO as part of your coverage.

What kinds of discounts are available?

The ISO Unlocked platform features exclusive member discounts across a range of partner brands including health and wellness, travel, everyday retail, and more. Deals are available only to active ISO members. Visit here to browse the current catalog.

How do I redeem a discount?

Log in to your ISO Unlocked account using your secure member link, browse the partner catalog, and select the offer you want to use. Each offer includes clear instructions on how to apply the discount at checkout. If an offer is not working as expected, contact us at customercare@isoa.org and we will resolve it for you.

I am a returning ISO member -- do I need to create a new account?

No. If you have previously enrolled in ISO Unlocked, your account is tied to your email address. Simply use the same email address when you re-enroll in your policy and your existing account.

I am having trouble accessing the platform, who do I contact?

If you are having difficulty accessing ISO Unlocked, here are the most common fixes: check your spam or junk folder for your secure access link, confirm the email address you are using matches the one on your ISO policy, or request a new access link from the login page. If you are still unable to access your account, contact our member support team at customercare@isoa.org or call (800) 244-1180 and we will assist you directly.